Overview
ConcreteChat is a specialised task chat app designed to streamline communication in the construction industry. It organizes task-specific conversations, media, and documents into dedicated chats, reducing the clutter of traditional group messaging apps. By leveraging photo-driven workflows and an intuitive chat interface, ConcreteChat helps workers and managers collaborate efficiently on-site and off-site.
Problem
Construction workers and managers rely heavily on group chats like WhatsApp for task coordination, but these platforms quickly become disorganized. Critical photos, messages, and updates get buried in unrelated conversations, making tracking progress or retrieving information difficult. This inefficiency wastes time and leads to missed details and errors, creating frustration for teams.
Research Insights
Construction Workers:
Struggle with messy chats and retrieving task-related photos or instructions.
Prefer mobile-friendly tools due to on-site mobility.
Managers:
Need a web option for better task monitoring and coordination.
Value tools that integrate with existing project management systems.
Why Concrete Chat and not others
Creating Task-Specific Chats
Each task gets its own dedicated chat, keeping conversations and media organized.
Photo-Driven Task Creation
A worker notices an issue on-site, takes a photo and creates a task instantly.
View Prototype
Centralizing Media and Documents
All photos, documents, and videos related to a task are stored in one place for easy access,
eliminating the need to scroll through endless chat histories.
View Prototype
Minding user's business
Mobile-first design for on-the-go task creation and updates and web for effective management of a broader view
Minimalistic, Familiar UI
User Story
Worker On-Site:
A construction worker spots a damaged beam on-site and snaps a photo.
Using TodoChat, they create a new task, attach the photo, and add a brief description.
The app creates a dedicated chat for the task, where the worker and manager can discuss the issue.
Manager Off-Site:
The manager accesses the task on their web dashboard, adds the necessary blueprints, and assigns team members to resolve the issue.
All updates and media related to the task are stored in the chat for easy reference.